![]() Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.I have tried a different USB lead and updating the HP device drivers shown in the attached image but to no avail. I downloaded and ran the HP Printer and Scanner Doctor software but that did not find the printer. HP Support Solutions Framework - Windows Service, localhost Web server, and Software The computer bleeped but when I tried to print something on the printer the HP Laserjet 1300 did not show up on the list of printers.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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